itog.mn Comprehensive Information System for Customers

This digital system provides a single platform to access the following information and services.

• Contracted customer personal cabinet
• Daily, monthly, and annual electricity consumption data
• View smart meter data
• View electricity payments and invoices
• Make online payments
• View payment balance and transaction history
• Submit / monitor meter readings
• Power outage and maintenance notifications
• Submit faults, service calls, and applications online
• Track the resolution progress of applications and complaints
• Electricity consumption graphs and statistics
• Alerts for increased and abnormal consumption
• Energy-saving tips
• Company news, tariffs, rules, and service information
• SMS/e-mail/push notification system
• Contact the customer service center